Data protection

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. B. name, address, e-mail addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological advances.

1 Responsible for data processing

Angel'as energy eV is responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR).

Katzwanger Hauptstrasse 38A

90453 Nuremberg

Phone: 0911/ 38448064

Email: info@angelasenergy.org

2 Contact options for the data protection officer

You can reach our data protection officer at info@angelasenergy.org or at our postal address with the addition "the data protection officer".

3 Your Rights

You have the following rights towards us with regard to your personal data:

3.1 General Rights

You have the right to information, correction, deletion, restriction of processing, objection to processing and data portability. Insofar as processing is based on your consent, you have the right to revoke this with effect for the future.

3.2 Rights in data processing based on legitimate interest

According to Article 21 Paragraph 1 GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of personal data relating to you, which is based on Article 6 Paragraph 1 e GDPR (data processing in the public interest ) or based on Article 6 Paragraph 1 f GDPR (data processing to protect a legitimate interest) to file an objection. This also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

3.3 Direct Mail Rights

If we process your personal data in order to operate direct advertising, you have the right, in accordance with Article 21 (2) GDPR, to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes

3.4 Right to lodge a complaint with a supervisory authority

You also have the right to complain to a competent data protection supervisory authority about the processing of your personal data by us.

4 Notices to Minors

Anyone under the age of 14 or who does not fully understand the importance of the collection, processing and storage of their personal data may not register.

5 Collection of personal data when visiting our website

If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security. The legal basis for this is Art. 6 Para. 1 f GDPR:

-IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system, and its interface, language and browser software version.

6 Contacting us by email or contact form

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. Insofar as we request entries via our contact form that are not required for establishing contact, we have always marked these as optional. This information is used by us to specify your request and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent, Art. 6 Para.1 a GDPR. Insofar as this concerns information on communication channels (e.g. e-mail address, telephone number), you also agree that we may also contact you via this communication channel in order to answer your request. You can of course revoke this consent at any time for the future.

We delete the data arising in this context after the storage is no longer necessary, or restrict the processing if there are statutory storage obligations.

7 newsletters

With your consent according to Art. 6 Para. 1 a DSGVO you can subscribe to our newsletter, with which we inform you about our current offers.

We use the so-called double opt-in procedure to register for our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 48 hours, your information will be blocked and automatically deleted after one month.

In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to be able to clarify any possible misuse of your personal data.

We would like to point out that we evaluate your user behavior when sending the newsletter. By default, we use tracking pixels to collect information on the number of openings and clicks on newsletter issues. We use this data to analyze our newsletter and to adapt and improve it accordingly. Such tracking is not possible if you have deactivated the display of images in your e-mail program by default. In this case, the newsletter will not be displayed to you in full and you may not be able to use all functions. If you display the images manually or click on links in newsletters, the tracking mentioned above will take place.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by contacting the data protection officer specified above.

The only mandatory information for sending the newsletter is your e-mail address. Providing further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 Para. 1 a GDPR.

Please note that we will send our newsletter to e-mail addresses for which we have a declaration of consent and which cannot be unequivocally assigned to a specific person (e.g. info@ addresses or addresses used by families) until you withdraw your consent. If one of the users of this e-mail address revokes their consent to the newsletter being sent, we will no longer send any newsletters to this address.

8 online donation

If you make an online donation on our website, we collect various data required to conclude the contract. The legal basis is the conclusion and execution of a contract in accordance with Art. 6 Para. 1 b GDPR. The data is stored for the duration of the contract and in accordance with legal obligations. We use various payment service providers for payment processing, which are always identified and receive your entries directly and are therefore recipients of your personal data collected in connection with the payment process. The legal basis for the involvement of payment service providers is the execution of the contract according to Art. 6 Para. 1 b DSGVO. The storage for the purpose of payment takes place for the duration of the payment processing.

If you make an online donation via credit card, the payment will be processed by the provider Stripe. With this payment method, additional personal data is requested from Stripe. These include e.g. B. Name and address of the visitor, account details, credit card details, invoice amount, currency, etc. The account and credit card details are processed exclusively by Stripe. We ourselves do not store this data at any time. Stripe may only use this information to process payments. Your data is transmitted to Stripe on the basis of Article 6 Paragraph 1 Letter a GDPR (consent) and Article 6 Paragraph 1 Letter b GDPR (processing to fulfill a contract). Further information on the company's data protection can be found here (https://stripe.com/de/privacy).

When paying via PayPal, credit card via PayPal or direct debit via PayPal, your payment data will be collected and processed by PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing .

PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

If you select the "Klarna" payment method, payment will be processed by Klarna AB (publ) https://www.klarna.com/de, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable the payment to be processed, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, telephone number and IP address) as well as data relating to the order (e.g . B. donation amount) to Klarna for the purpose of identity and creditworthiness checks, provided that you have expressly consented to this in accordance with Art. You can see here which credit agencies your data can be forwarded to: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Klarna uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for contractual payment processing.

Your information will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf

or for data subjects based in Austria https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf

treated.

You can make your donation via “Amazon Pay” among other things.

The provider of this payment service is Amazon Payments Europe SCA, 38 Avenue JF Kennedy, L-1855 Luxembourg (registration number registered with RCS Luxembourg: B153265, VAT identification number: LU24448288).

In addition to Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL (all located at 5 Rue Plaetis, 2338 Luxembourg), it is the body responsible for data processing.

You can find information on this in the Amazon Pay data protection declaration under the following link: https://pay.amazon.de/help/201751600#1

In addition, please refer to the Amazon Pay Terms of Use for details on payment with Amazon Pay at: https://pay.amazon.de/help/201751590

9 Participation in Sweepstakes

If you participate in sweepstakes, we collect data that is necessary to run the sweepstakes. This is usually an individual competition entry (e.g. a comment or a photo), as well as a name and contact details. We may pass on your data to our lottery partners, for example to send you the prize. Data processing and data transfer can vary depending on the competition and is therefore specifically described in the respective conditions of participation. Participation in the competition and the associated data collection is of course voluntary. The legal basis for data processing is your consent in accordance with Art. 6 Para. 1 a GDPR. Your data will be deleted after the end of the competition.

10 applications

You can apply to us electronically, in particular via e-mail. Of course, we will only use your information to process your application and will not pass it on to third parties. Please note that unencrypted emails are not protected against access.

Your personal data will be deleted immediately after the application process has been completed, or after a maximum of 6 months, unless you have given us your express consent to store your data for a longer period of time or a contract has been concluded. The legal basis is Art. 6 Para. 1 a, b and f GDPR and Section 26 BDSG.

11 actions

You have the option of registering with us for certain campaigns in order to take part in these Angel'as energy campaigns. For registration, we collect and store the data from you that is required for the respective action. We only use the data you provide to register so that you can take part in the campaign. The legal basis is Art. 6 Para. 1 a, b and f GDPR.

12 Use of Social Plugins

This website uses social plugins from the providers

- Facebook (operator: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)

- Twitter (operator: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)

- Instagram (operator: Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA)

These plugins usually collect data from you by default and transmit it to the server of the respective provider. In order to ensure the protection of your privacy, we have taken technical measures to ensure that your data cannot be recorded by the providers of the respective plugin without your consent. When you call up a page on which the plugins are integrated, they are initially deactivated. The plug-ins are only activated when you click on the respective symbol, and you thereby give your consent for your data to be transferred to the respective provider. The legal basis for using the plugins is Art. 6 Para. 1 a and f GDPR.

After activation, the plugins also collect personal data such as your IP address and send this to the server of the respective provider, where it is stored. In addition, activated social plugins set a cookie with a unique identifier when the relevant website is accessed. This also allows the providers to create profiles of your usage behavior. This also happens if you are not a member of the social network of the respective provider. If you are a member of the provider's social network and you are logged in to the social network during your visit to this website, your data and information about your visit to this website can be linked to your profile on the social network. We have no influence on the exact scope of the data collected from you by the respective provider. For more information about the scope, type and purpose of data processing and about rights and setting options to protect your privacy, please refer to the data protection information of the respective provider of the social network. These can be accessed at the following addresses:

Facebook: https://www.facebook.com/policy.php

Twitter: https://twitter.com/privacy/

Instagram: https://help.instagram.com/155833707900388

13 Facebook Connect

We offer you the possibility to register and log in via your Facebook account. If you register through Facebook, Facebook will ask for your consent to share certain information in your Facebook account with us. This may include your first name, last name, and email address to verify your identity and gender, general location, a link to your Facebook profile, time zone, date of birth, profile picture, likes ' details and your friends list.

This data is collected by Facebook and transmitted to us in accordance with the provisions of Facebook's data policy. You can control the information we receive from Facebook through the privacy settings in your Facebook account.

This data is used to set up, provide and personalize your account. The legal basis is Art. 6 Para. 1 a, b and f GDPR.

If you register with us via Facebook, your account will automatically be connected to your Facebook account and information about your activities on our websites may be shared on Facebook and published in your timeline and news display for friends.

14 Use of cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive in the browser you are using and through which certain information flows to the place that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

This website uses the following types of cookies, the scope and functionality of which are explained below:

14.1 Transient Cookies

These cookies are automatically deleted when you close your browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

14.2 Persistent Cookies

These cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

14.3 Flash Cookies

The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your end device. These objects store the required data regardless of the browser you use and do not have an automatic expiry date. If you do not wish the Flash cookies to be processed, you must install an appropriate add-on, e.g. B. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend manually deleting your cookies and browser history on a regular basis.

14.4 Preventing Cookies

You can configure your browser settings according to your wishes and e.g. B. refuse to accept third-party cookies or all cookies. We would like to point out that you may then not be able to use all the functions of this website.

14.5 Legal Basis and Duration of Storage

The legal bases for possible processing of personal data and their storage period vary and are presented in the following sections.

15 Website Analysis

For the purposes of analyzing and optimizing our websites, we use various services that are presented below. For example, we can analyze how many users visit our site, which information is most in demand or how users find the offer. Among other things, we collect data about the website from which a person concerned came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This helps us to design and improve our offers in a user-friendly manner. The data collected is not used to personally identify individual users. Anonymous or at most pseudonymous data is collected. The legal basis for this is Art. 6 Para. 1 f GDPR.

15.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheater Parkway Mountain View, CA 94043, USA) Use includes the Universal Analytics operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.

Google Analytics uses cookies, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Section 15 (3) TMG and Article 6 (1) f GDPR. The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month. You can find more information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by clicking https://tools.google.com /dlpage/gaoptout?hl=de and install it. Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt out on all systems used.

16 advertising

We use cookies for marketing purposes to target our users with interest-based advertising. In addition, we use cookies to limit the probability of displaying an advertisement and to measure the effectiveness of our advertising measures. This information may also be shared with third parties, such as e.g. ad networks. The legal basis for this is Art. 6 Para. 1 a and f GDPR. There is a legitimate interest in direct marketing for the purposes pursued with data processing. You have the right to object at any time to the processing of your data for the purpose of such advertising. For this purpose, we provide you with opt-out options for the respective services below. Alternatively, you can prevent the setting of cookies in your browser settings.

16.1 Remarketing/Retargeting

We work with some advertising partners, including Google & Facebook, to use technology called re-targeting.

With this technology, cookies from these partner companies (so-called third-party cookies) are also stored on your hard drive when you visit our site. These cookies are permanent or temporary cookies that are automatically deleted after a specified period of time. The service providers analyze surfing behavior and can then display targeted recommendations as personalized advertising banners on other websites. Under no circumstances can this data be used to personally identify the visitor to this website. The collected data is only used to improve the offer. Any other use or disclosure to third parties does not take place. The data determined by the offer does not contain any personal data.

You can deactivate the use of cookies by Google by setting your browser software accordingly by going to www.google.de/privacy/ads and pressing the "opt-out" button.

For more ways to disable third-party cookies, visit www.networkadvertising.org/managing/opt_out.asp or the Digital Advertising Alliance Opt-Out Platform.

We would like to point out that this only blocks the advertisements displayed by the individual service provider. You can opt out of personalized advertising altogether by disabling cookies in your browser.

Furthermore, the website uses the remarketing function “Custom Audiences” from Facebook Inc. (“Facebook”). As a result, users of the website can be shown interest-based advertisements ("Facebook Ads") when they visit the social network Facebook or other websites that also use the process. In doing so, we are interested in showing you advertising that is of interest to you in order to make our website more interesting for you.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and are therefore informing you according to our state of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have visited the corresponding website of ours accessed our website or clicked on one of our advertisements. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and store your IP address and other identifiers.

The “Facebook Custom Audiences” function can be deactivated [here and] for logged-in users at https://www.facebook.com/settings/?tab=ads#_.

Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.

Tracking via the Facebook pixel on this website is activated. Click here to disable tracking

Our website also uses the ADITION service. ADITION works in all data collection processes in strict accordance with German data protection law. All stored data is stored on servers in Germany. ADITION also meets all P3P requirements (Privacy Preferences Project).

ADITION uses cookies to control and optimize the display of advertising material placed by Angel'as energy for the user. This applies, for example, to the maximum display frequency of advertising material that a user sees. In addition, ADITION uses stored cookie information for statistical surveys in individual cases.

Clicking on the link below stops the collection of anonymized data. In this case, ADITION replaces the current cookie with a new opt-out cookie. This opt-out cookie deletes the information stored so far, including the IP address, and prevents further collection of anonymous information.

You have the option of preventing the system from recording usage data at any time by using the cookie opt-out option.

Please click here to query your opt-out status.

Please click here to set the opt-out cookie.

Please click here to undo the opt-out.

IMPORTANT: If this opt-out cookie is deleted, ADITION can no longer determine that an opt-out has taken place. In this case, the opt-out process must be repeated.

We use the services of AdClear GmbH ("AdClear") to collect statistical data for campaign tracking and thus optimize the offer for our customers accordingly. "Cookies" (text files that are stored on your computer) are used for this purpose. The processed data categories include the contract data (order value, shopping cart and order number) as well as the IT usage data (IP address in anonymous form).

As a website visitor, you have the right to object to the storage of the data collected. You can exclude yourself from the recording of the AdClear campaign tracking. For this purpose, a cookie called "adclearoptout" is set by our domain. This objection applies as long as you do not delete the cookie. The cookie is set for the domain, per browser and per user of a computer. If you access our website from several end devices and browsers, you must therefore separately object to data collection on each end device and in each browser.

Here you can object to the AdClear campaign tracking:

http://journey.Angel'as energy.de/acv/A3127010/?setOptoutCookie

The legal basis for the processing of your data is Article 6 Paragraph 1 Clause 1 Letter f GDPR.

16.2 DoubleClick

This website continues to use the online marketing tool DoubleClick by Google. DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, DoubleClick can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later uses the same browser to go to the advertiser's website and buy something there. According to Google, DoubleClick cookies do not contain any personally identifiable information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and are therefore informing you according to our state of knowledge: Through the integration of DoubleClick, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our advertisements. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly; in particular, suppressing third-party cookies means that you will not receive any third-party ads; b) by deactivating the cookies for conversion tracking by setting your browser so that cookies from the domain "www.googleadservices.com" are blocked, https://www.google.de/settings/ads, whereby this setting deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers who are part of the self-regulatory campaign "About Ads" via the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies; d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all the functions of this offer to their full extent.

The legal basis for the processing of your data is Article 6 Paragraph 1 Clause 1 Letter f GDPR. Further information on DoubleClick by Google is available at https://www.google.de/doubleclick and http://support.google.com/adsense/answer/2839090, as well as on data protection at Google in general: https://www. google. de/intl/de/policies/privacy. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

16.3 Hotjar

We use the Hotjar web analytics service from Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe

With this tool, movements on the websites on which Hotjar is used can be traced (so-called heat maps). For example, you can see how far users scroll and which buttons they click how often. It is also possible to use the tool to obtain feedback directly from the users of the website. In this way we obtain valuable information in order to make our websites even faster and more user-friendly.

This allows us only to understand which buttons are clicked, mouse history, how far scrolled, device screen size, device type and browser information, geographic location (country only) and preferred language to display our website. Areas of the website in which personal data from you or third parties is displayed are automatically hidden by Hotjar and are therefore not traceable at any time.

Hotjar offers every user the option of using a "Do Not Track header" to prevent the use of the Hotjar tool, so that no data about the visit to the respective website is recorded. This is a setting that all standard browsers support in current versions. To do this, your browser sends a request to Hotjar to deactivate the tracking of the respective user.

The legal basis for the processing of your data is Article 6 Paragraph 1 Clause 1 Letter f GDPR.

For more information, see:

https://www.hotjar.com/opt-out

https://www.hotjar.com

Hotjar Ltd. Privacy Policy can be found at:

https://www.hotjar.com/privacy

17 Data transfer

A transfer of your data to third parties does not take place unless we are legally obliged to do so, or the data transfer is necessary for the execution of the contractual relationship or you have previously expressly consented to the transfer of your data.

External service providers and partner companies such as online payment providers or the shipping company commissioned with the delivery will only receive your data if this is necessary to process your order. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers come into contact with your personal data, we ensure that they comply with the provisions of the data protection laws in the same way as part of the order processing in accordance with Article 28 GDPR. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the content of external services, whereby we check the services for compliance with the legal requirements within the scope of what is reasonable.

We value processing your data within the EU/EEA. However, we may use service providers who process data outside of the EU/EEA. In these cases, we ensure that an appropriate level of data protection is established at the recipient before the transmission of your personal data. This means that a level of data protection is achieved via EU standard contracts or an adequacy decision, such as the EU Privacy Shield, that is comparable to the standards within the EU.

18 Data Security

We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological advances.

We appreciate your support!

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